Laserzone ( Bradford )

Visitied for my sons 8th birthday the lazerzone experience was good however this was ruined by receiving a £100.00 fine for parking in the free car park for not typing my reg in the venue, having been told this was a free car park I missed the signs probably due to rushing inside the venue with party food for 20 kids & having to transport my disabled daughter into the venue. Not to worry, surely a genuine customer who can prove i was parked at the venue to legitamately will have this overturned, Unfortunately the company who are hired to oversee the car park are cowboys who cannot be contacted and have somehow declined my appeal even with proof of booking and pictures of us in the venue which show the leaderboard with the date and time. So I have basically paid £100 to park in a car park that is surrounded by disowned smashed up buildings when I could of just parked out front for free with my daughters disabled badge. In reply to your message, I was never told to type my reg in, as previously stated I had food for 20 kids and my disabled daughter so wasn't paying attention to your hundreds of signs as before attending i was made aware that the car park was free to customers, even with the failure to type the reg in there should be a more straight forward way of contacting and getting the issue resolved for genuine paying customers. It is your issue has you have decided to let this company oversee your car park and you are unable to contact them yourselves to resolve matters for genuine paying customers. The company details you provided have no real way of contacting them and just send automated replies.

Me and my friends had an absolute blast at this centre, where the lady took my booking information promptly upon arrival in the 15 minutes prior to session required timeframe! The waiting area was comfortable to sit in and the purple colour scheme was visually pleasing, right next to the toilets that were very clean with a proper layout when I used them. Our briefing was gone through clearly at the scheduled time in a dark room with lights, helping prepare us for the arena! We wore brightly coloured laser packs that made for strong visibility in the arena, a desolate one giving an appropriate vibe for the games. The scores showed up on the digital boards after our matches, displaying detailed player statistics!